Toll Free: 800.689.3400
Phone: 810.387.4231
Fax: 810.387.4145
Shipping Policy
- There is a $50.00 minimum purchase required for all orders.
- All Drive-All products are shipped FOB from our facility.
- Drive-All is not responsible for any damage during shipping.
- Upright Profile (500 Series and larger), all Low-Profile, and all Hi-Torque gearboxes must ship freight
- Upright Profile 500 series gearboxes can ship UPS Ground with special packaging; however, this will incur a cost above and beyond normal shipping charges.
Return Policy
- All returns require a Return Authorization Number (RGA) to be obtained from Drive-All Manufacturing.
- All returns must be identified with the RGA number provided.
- All returns must be adequately packaged to prevent any damage during shipping that would limit a return credit being issued. Drive-All Manufacturing will not be responsible for any damage due to insufficient packaging.
- Shipping costs for all returns are the responsibility of the customer. No C.O.D.’s will be accepted.
- Returns will be credited to your account, no cash refunds.
- All return credits are subject to approval prior to being issued. This generally requires a two week time frame.
- Any transmissions being returned must be drained of all fluids, and all plugs must be in place.